This hotel suits me perfectly with its great wi-fi, fitness center, and indoor pool. The staff even helped me print tickets on my first stay, which I appreciate. I'll always come back for the amazing service!

The views from the room were absolutely stunning!

The bathroom door was loud when locked, disrupting sleep.

expansive public spaces, panoramic view of Chapultepec Park, three fine restaurants

The hotel lacks adequate staffing for peak times!!! I experienced delays in issue resolution and confusion over meal vouchers on multiple occasions!!! Would appreciate improved communication between staff members!!!

Friendly staff and excellent breakfast choices.

Amazing, amazing, amazing.

The view from my King Room was jaw-dropping, showcasing the lush greenery of Bosque de Chapultepec! The spacious and stylish design of the room was a delight, along with the modern amenities. And let's not forget the rooftop lounge, free canapés and drinks in the evening? Yes, please! 🍸✨

100% recommend ❤️😊

Staying in a King Room with amazing views of Chapultepec was lovely! The location made exploring the vibrant neighborhood a breeze, so many great spots nearby. Plus, the quad-level atrium adds to the modern ambiance.

We had a wonderful time enjoying the Club on the 40th floor. Breakfast was delicious and so handy after a long day exploring the city with four kids. The view and atmosphere really added to our experience.

In my wife’s opinion, some more variety in the kid-friendly food options would be great.

The lobby's chic design was as welcoming as a warm hug, with elegant decor that made it easy for me to navigate comfortably. Its spacious layout provided seamless access for seniors like myself, which I truly appreciated.

Better signage for senior-friendly areas would help.

Recommend it for couples seeking comfort

The room was spacious and airy with an very nice view that made the whole stay feel elevated not to mention the AC was silent which actually helped me sleep better at night. Plus, after a long day exploring, it was so nice that the restaurant offered decent food options so we didn't have to venture out.

It wasn't exactly cheap but honestly for what we got, it felt acceptable.

The location was perfect for exploring, and the gym facilities were top-notch. Can't forget how clean our room was, and the breakfast spread was really impressive!

One downside was the coffee bar. the donuts were stale when we went there. It was a small issue compared to our overall experience, but worth mentioning.

I had a wonderful stay while exploring the nearby attractions such as the Chapultepec Park and the Soumaya Museum. The location was perfect, allowing me to easily stroll to museums and beautiful parks. I enjoyed my spacious room, which offered stunning views of the city. However, the breakfast options became repetitive over the days and could have been more varied. Overall, it was a satisfying experience during my short visit.

Memorable Stay with Great Location and Amenities

I loved the spacious Executive Suite with stunning views. Dining at the on-site restaurant offered a delightful menu showcasing local flavors. Don't miss the happy hour with delicious appetizers! For a unique experience, ask for a room on a higher floor for better views.

The stay offered breathtaking views from a modern King Room with quiet air conditioning, and the food options were decent. The convenience of the location in a safe area allowed us to explore nearby restaurants easily. However, some amenities felt limited, with a lack of extensive choices in dining and no outstanding room service options during our visit.